Internship (Marketing Communication)  

Job Purpose

The Marketing Communications intern is someone who is passionate about driving relevant and effective content marketing and be a brand steward in PETRONAS Shop’s communications channels. In this role, you’ll have an opportunity to work closely with internal and external stakeholders to execute marketing content/campaigns. You should have excellent communication skills, be able to multitask and liaise with multiple stakeholders in carrying out your daily tasks. You will work closely with various departments, including Merchandising, Design, Sales, and Platform Operations, to ensure smooth execution of marketing initiatives. Adaptability, strong analytical and communication skills are key to thriving in this fast-paced environment.

Principle Accountabilities

  • Support all marketing communications functions of PETRONAS Shop, including social media, email marketing, ad platforms, inbox and internal communications channels
  • Produce copywriting for all platforms where needed
  • Create original content, not limited to text, photo, graphic and video formats, and work with designers to ensure timely production of design collateral where support is needed
  • Marketing support during on-ground events including ad-hoc postings, stakeholder management and liaising with customers on-ground
  • Work closely with other teams to update new launches, campaign setups, and product visibility across platforms
  • Respond to customer queries in a timely manner
  • Collaborate and work closely with internal and external stakeholders, agencies, vendors and partners to ensure smooth execution of daily tasks
  • Navigate through social media solutions to identify trends and customer insights with the objective of building relevant and inspiring content
  • Ensure accuracy in reporting and assist in preparing data for internal presentations and discussions

Vital skills for this role include:

  • Currently pursuing or recently completed a degree in Mass Communications, Marketing, or a related field
  • Excellent communication and collaboration skills – ability to collaborate across different teams and outspoken with various stakeholders
  • Comfortable in front of, and behind the camera
  • Strong written skills in English, Malay and Chinese (and where lacking, the ability to use ChatGPT to support, but not replace, quality work)
  • Well versed and enjoy working on social media platforms such as Instagram, Facebook, X, TikTok and Threads – understanding brainrot is an added advantage ;)
  • Basic design/editing skills using Canva and CapCut
  • Able to manage multiple tasks, meet deadlines, and ensure quality despite quantity while working independently
Personal Data Protection:
Mesra Retail & Café Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 (“Act”). Mesra Retail & Café Sdn Bhd (("MESRA") assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Café Sdn Bhd ("MESRA"). We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement. By clicking on“Apply”, I agree to the data privacy statement, and I accept it.

  Employment Type:  Internship

  Min. Education:  Degree

  Industry:  Retail / Wholesale Trading / Property

  Spoken Language:  Malay, English

  Written Language:  Malay, English