• Assist in weekly and monthly sales reporting, tracking platform performance across PETRONAS Shop, Shopee, Lazada, and TikTok.
• Analyze sales trends, customer purchasing behavior, and campaign effectiveness to provide insights and recommendations for improvement.
• Ensure accuracy in reporting and assist in preparing data for internal presentations and discussions.

E-Commerce & Platform Management

• Work closely with Merchandising and Platform Operations teams to update new launches, campaign setups, and product visibility across platforms.
• Coordinate with the Marketing team to book marketing slots on various platforms for upcoming campaigns.
• Prepare and submit design briefs to the Design team to ensure timely execution of marketing materials and assets.
• Assist in planning and coordinating TikTok Live sessions, ensuring smooth execution on scheduled days.
• Support in scouting and coordinating TikTok Live hosts, aligning with brand objectives and audience engagement strategies.
• Help manage live interactions and engagement strategies to drive conversions and maximize sales.
• Having experience as a TikTok Live host or understanding how to engage an audience effectively is an added advantage.

Administrative & Cross-Department Collaboration

• Provide administrative support for sales-related activities, including tracking campaign results, handling platform updates, and coordinating operational tasks.
• Collaborate with Merchandising, Platform Operations, Marketing, and Design teams to ensure seamless execution of sales-driven initiatives.
• Stay updated on e-commerce trends, competitor strategies, and customer behavior to provide valuable input for sales growth.

Additional Advantageous Skills:

• Basic editing skills using Canva or Photoshop to create simple marketing visuals.
• Experience in hosting TikTok Live sessions or familiarity with live selling formats.

Own Transportation Required:

• The intern must have their own transportation and a vehicle as TikTok Live sessions may take place at different locations.
• Occasional travel may be required to support live sessions, assist in events, or coordinate with external teams.

The intern is expected to be proactive, detail-oriented, and adaptable, with a strong ability to analyze data, communicate effectively, and support e-commerce sales operations in a fast-moving environment.

• Currently pursuing or recently completed a degree in Business, Marketing, E-Commerce, Communications, or a related field.
• Strong analytical and numerical skills – comfortable working with data, sales reports, and performance metrics.
• Proficiency in Microsoft Excel – able to generate basic reports, track sales data, and analyze trends.
• Excellent communication and collaboration skills – ability to work with multiple teams, including Merchandising, Platform Operations, Marketing, and Design.
• Proactive and detail-oriented – able to manage multiple tasks, meet deadlines, and ensure accuracy in reporting.
• Basic design/editing skills using Canva or Photoshop (an added advantage).
• Familiarity with TikTok Live or live selling formats – experience as a host is a plus.
• Up to date with e-commerce and social media trends – ability to provide relevant insights for sales strategies.
• Strong organizational and administrative skills – ability to handle reporting, scheduling, and operational coordination efficiently.
• Own transportation and vehicle required – must be able to travel for TikTok Live sessions, on-site coordination, or other related activities.