Barista (Pahang)  

Ringgit Malaysia 1,500.00  to  Ringgit Malaysia 2,100.00

Job Summary:

  • As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience.
  • A Barista will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards.

You will play a part in:

  • Prepare or serve hot or cold beverages, according to customer’s order.
  • Serve prepared foods which is inclusive of but not limited to pastries, ice cream, desserts.
  • Operate till drawers or cash registers and issue receipt to customers.
  • Manage multi payments platform and process returns or refunds when necessary.
  • Assist in stock arrangement and product merchandising.
  • Ensure counter area is clean and perform dish and utensils cleaning.
  • Manage customers in a friendly, timely, and efficient manner.
  • Ensure knowledge of F&B menu which is inclusive of product, promotion, and pricing.
  • Ensure menu offerings are ready and well prepared.
  • Follow correct reporting procedures if faced with issues or customer complaint.
  • Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
  • Practice grooming standards including uniform dress code, cleanliness, and personal hygiene.
  • To assist and adhere to the cash management procedures set by the company.

Vital skills for this role include:

  • Minimum education qualification: SPM
  • 1-2 years related experience preferably in F&B preparation and customer service.
  • Knowledge in Food Hygiene Regulations is added advantage.
  • Connecting & engaging with customers.
  • Maintain a clean & organize environment.
  • Upselling on food, beverage & merchandise
  • Provide quality beverage & food products.
  • Flexibility to respond to a range of different work situations.
  • Ability to work on your own or in teams.
Personal Data Protection:
Mesra Retail & Café Sdn Bhd is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 (“Act”). Mesra Retail & Café Sdn Bhd assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Café Sdn Bhd. We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement. By clicking on“Apply”, I agree to the data privacy statement, and I accept it.

  Employment Type:  Permanent (Full Time)

  Min. Education:  Sijil Pelajaran Malaysia or equivalent

  Industry:  Food & Beverage

  Spoken Language:  Malay, English

  Written Language:  Malay, English