Manager (Risk & Governance)  

Job Purpose

Lead, review, highlight, monitor and advise the implementation of MRCSBs Risk Management Framework with insight of the company’s risk exposure and necessary intervention/mitigation plan and the implementation of Risk Management capability and knowledge management initiatives for MRCSB.

Job Accountabilities

MRCSB Corporate Risk Profiles (CRP) & Operational Risk

  • Establish, review and update MRCSB’s risk profile through consolidation and review various sources of information with an awareness of emerging trends and risk events in order to identify principal risk exposures arising from the uncertainties which require close monitoring and oversight to ensure the success of MRCSB’s business.
  • Conduct risk analysis and provide linkages and its compounding effects across MRCSB business value chain that may impact strategic objectives.
  • Streamline and facilitate MRCSB Risk Profiling exercise for businesses to develop MRCSB CRP and operational risk register.

Business Continuity & Crisis Management

Business Continuity

  • Formulate the development and implementation of BCM master plan and roadmap for PDB through understanding the business and operational needs of various businesses and enablers at different locations within the organization and in compliance to PDB/PETRONAS BCM framework while setting suitable short-term, medium-term and long-term targets which would steady PDB towards achieving maturity and excellence in the field of BCM in a structured manner as well as perform secretariat role upon activation of Business Continuity Team.

Crisis Management

  • Plan and lead the review of MRCSB critical crisis scenarios for non-HSE risk areas through conducting crisis assessment with understanding of MRCSB business value chain and develop/maintain crisis management plan that incorporates appropriate response strategies, which includes crisis assessment, develop and maintain Crisis Management Plan (CMP), perform secretariat role for activation of Crisis Management Team as well as implement the CMP readiness activities to ensure resilience and ability to respond to immediate risk events

Risk Assessment in Decision Making (RADM)

  • Advise and review the RADM in every material business proposal submitted by requestor prior approval in accordance with the LOA.
  • Conduct and implement the capability development by sharing of experience, knowledge, lessons learnt and best practices in Risk Assessment in Decision Making during formal and informal engagement / training / round-table / seminars / discussion sessions, leveraging on internal communication channels and knowledge management system, networking and collaboration with risk resources throughout PDB and/or PETRONAS in order to institutionalize Risk Assessment in Decision Making culture within the company.

Risk Capability Development & Knowledge Sharing

  • Drive, plan and support the implementation of Risk Capability Development initiatives for MRCSB through collaboration and cross business activities with PDB and/or PETRONAS Group Risk/Downstream Risk/external parties in the design and conduct benchmarking exercise, sharing of experience, knowledge, lessons learnt and best practices in risk management during formal and informal engagement / trainings / round-table / seminars / discussion sessions, leveraging on internal communication channels and knowledge management system in order to increase risk awareness as well as develop & maintain a competent pool of risk practitioner within MRCSB.

Advisory Services

  • Advice and guide business on governance matters through continuous improvement and align with the company’s business strategy and growth to contribute to the overall profitability of the company and maximize value creation and act as expert adviser to the business, maintaining up to date knowledge of developments and best practice and proactively explore options to deliver productivity and value gains for MRCSB.

Limits Of Authority

  • Plan, manage and coordinate the development and review of the Limits of Authority (LOA) manual across MRCSB to institute a balance in the operational efficiency and management control and decision making through consolidation, comprehensive documentation, analysis, validation of inputs, assessment of LOA gaps and identification of enhancements to ensure the LOA is up to date, streamlined and standardized, and in line with dynamic changes in business, responsibilities and structure.

Know Your Counterparties (KYC) Fit for Purpose

  • Strategize and drive the development and sustainability of MRCSB’s KYC including counterparties financial assessment and assurance operation by ensuring alignment to MRSCB Guidelines through application of counterparties financial assessment & methodologies, system & tools, provision of advice and recommendation on appropriate credit terms & financial terms in order to ensure a balanced counterparties credit portfolio and credit exposure for PDB business in line with company counterparties risk appetite.

Secretariat for MRCSB Credit Control Committee (CCCs)

  • Develop the MRCSB CCCs Term of Reference, organize CCCs meeting on a monthly basis and act as the Secretariat of MRCSB CCCs. Monitor outstanding matters and their action plan by respective department in relation to the CCC.

Document Control

  • Manage the systematic control of both physical and digital records, ensuring proper classification, indexing, version control, and secure archival in line with MESRA’s and regulatory requirements.
  • Oversee document retention schedules and disposal processes to comply with legal standards such as the Companies Act 2016 and MACC Act 2009.
  • Implement strict access controls to protect sensitive information and ensure adherence to MESRA’s data security policies.
  • Continuously review and improve document management processes to enhance efficiency, traceability, and audit readiness.

Other Duties & Responsibilities

Vital skills for this role include:

  • Minimum Bachelor's Degree in Law, Business, Finance, or any related discipline.
  • Proven experience as a Risk Manager.
  • Knowledge of risk assessment and control.
  • Experience with auditing and reporting procedure
  • Analytical mind with problem-solving aptitude
  • Excellent communication and presentation skills
  • More than 8 years’ experience in risk management especially in retail business
Personal Data Protection:

Mesra Retail & Café Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 (“Act”). Mesra Retail & Café Sdn Bhd (("MESRA") assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Café Sdn Bhd ("MESRA"). We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement. By clicking on“Apply”, I agree to the data privacy statement, and I accept it.

  Employment Type:  Permanent (Full Time)

  Min. Education:  Degree

  Industry:  Retail / Wholesale Trading / Property