Job Purpose
Plan and lead the execution of billing
operations and Trade Account Receivable (TAR) collection in the most effective
and to meet business timeline requirements while ensuring compliance with MESRA
established policies, procedures and regulatory requirements, practice of good
governance and integrity in the overall process and practices.
Principle Accountabilities
Sales Report for
Billing and Credit Note (CN)/Debit Note (DN)
- Monitor and review the sales report prepared
by supervisor for partners/suppliers/dealers prior to approval by business
units i.e. Complimentary Business (C-Biz), Category Management (Catman), Food Solution,
Café Mesra and Convenient Store (C-Store)
- Review CN/DN request to ensure information in
the excel form (BP Form) is correct prior to MyMemo and SAP system approval.
- Monitor and ensure billing activities i.e.
invoice issuance, CN/DN process as per the agreed Service Level Agreement
(SLA).
Trade Account
Receivable (TAR) Management
- Monitor
TAR report and action taken proposed by supervisor and ensure payment sighting
and matching in SAP system accordingly.
- Ensure
TAR status updated to the respective business unit accordingly.
- Ensure
issuance of Reminder Letter of outstanding TAR issued accordingly.
- Give
advice to supervisor on matching payments for accounts with multiple
buyers/sites, based on payment advice received from suppliers/partners.
- Maintain accurate records of communications and
payments received, ensuring that customer accounts are updated with the latest
payment status.
- Monitor and update AR aging reports, ensuring that all
outstanding invoices are promptly followed up and resolved.
- Assist
the AR Manager with month-end and year-end reconciliations of accounts
receivable records to ensure accuracy and completeness.
Contract Management
- Monitor all post-invoice activities, including
updating partner/supplier/vendor information in the SAP system, sending copies
of invoices or statements of account (SOA) to respective customers/business
units, receiving and responding to complaints from business lines.
- Ensure new agreement and novation agreement,
stamped by appropriate authority.